Exclusive cell phone plans for First Responders

Thank You from Rogers

First Responders - Enjoy Exclusive Savings from Rogers

 We’re honoured to serve those who serve us. Explore exclusive cell phone plan and phone offers for you and your family.

What is the First Responder program?

Rogers expresses gratitude to Canada’s First Responders, who are critical in keeping our communities safe, by offering them and their families exclusive discounts and special offers on 5G mobile plans and devices, through the Rogers Preferred program.

Who is eligible?

Police Officers

Active and veteran service members of the municipal, provincial, federal and the Royal Canadian Mounted Police (RCMP).

Fire Fighters

Active and veteran service members of Canadian Association of Fire Chiefs (CAFC) Fire Departments: Full-time, volunteer and composite.

Emergency Medical Technicians

Active and veteran service members of the Emergency Medical Technicians, (EMTs) or paramedics.

Why should First Responders choose Rogers?

First responders and all Canadians can count on Rogers to deliver mobile connectivity on our award-winning 5G network with exceptional voice and data connectivity, you can rely on when every moment matters.

Canada’s Most Reliable 5G Network

Stay connected when it matters most on Canada’s largest and most reliable 5G network - now ranked #1 in network reliability by umlaut and Opensignal. Enjoy faster speeds, fewer disruptions, and stronger coverage across urban and rural areas, even during peak times.

Coverage Wherever Duty Takes You

From coast to coast - and beyond - Rogers keeps you connected. Whether you're responding in remote regions, crossing provincial borders, or travelling internationally for work or pleasure, you can count on your phone to work when and where you need it. With Roam Like Home, you can use your plan just like you would at home in over 185 destinations worldwide.

Exclusive Offers for First Responders

We’re proud to support those who serve. As a First Responder, you and your family can access exclusive savings on mobile plans, and Internet plans. Enjoy discounted smartphones, 30% off device protection, and dedicated service — available only to police, firefighters, and EMTs. It's our way of saying thank you for everything you do, on and off duty.


Exclusive First Responder 5G plan:

First responders and all Canadians can count on Rogers to deliver mobile connectivity on our award-winning 5G network with exceptional voice and data connectivity, you can rely on when every moment matters.

Includes:

Usage in Canada and the U.S.

Unlimited Talk & Text

100 GB of 5G data

1Gbps download speeds

Plus get:

Hardware offer

Additional Line Offer

Save $75 with a Setup Service Fee credit

Exclusive hardware pricing on select devices

30% off Device Protection

Add up to 9 family members

Access exclusive offers for First Responders

How to verify your first responder status?

A First Responder is defined as someone who is first to arrive and provide assistance or resolve incidents at the scene of an emergency..

To verify your First Responder status, simply show an acceptable proof of employment, such as a badge, warrant card, letter of employment, pay stub, or association membership card.

Need Help? Red Wireless is Here for You.

At Red Wireless, we're proud to support First Responders. If you have questions or need assistance verifying your eligibility or selecting the best plan for you and your family, we're here to help.

Call us at 1-888-819-1007 to speak with a Red Wireless specialist.

We'll guide you every step of the way - from checking eligibility to activating your exclusive Rogers plan.

Frequently Asked Questions

Accordion Dropdown
What is Red Wireless?
Red Wireless is a Rogers Authorized Dealer, specialized in the Rogers Preferred Program. We provide exclusive cell phone plans and offers to members and employees of over 5,500 organizations and companies across Canada.
Who provides the service?
Services are provided by Rogers Communications Inc.
How to verify your first responder status?
A First Responder is defined as someone who is first to arrive and provide assistance or resolve incidents at the scene of an emergency...

To verify your First Responder status, simply show an acceptable proof of employment, such as a badge, warrant card, letter of employment, pay stub, or association membership card.
How to find your SIM card number?
Your SIM card number is a unique 20-digit number printed on your SIM card. It can also be found on the back of the SIM card itself.
How to install your new Rogers SIM card into your phone?
  • Locate the SIM tray on your phone - it is usually located on the edge or back of your device.
  • Insert a paper clip or SIM eject tool into the small hole of the SIM tray, then push in toward your phone to eject the tray.
  • Remove the tray from the phone.
  • Place the SIM in the tray, ensuring the angled corner matches the correct orientation
  • Insert the tray back into the phone.
Will I keep my existing phone number?
Yes, you can transfer your current phone number to Rogers.
How to transfer your phone number?
For instructions on how to transfer your phone number, go to www.redwireless.ca/transfer, or call 1-888-764-3771 for assistance.
Can I bring my own phone, or do I need to purchase a new one?
You can bring your own phone and activate a plan to use with your existing device or you can choose to purchase a new device through one of our financing options. We have two options to choose from. Regular Financing or Save & Return Financing.
What is the difference between Save & Return and Financing?
Save & Return:
Choose a phone, get it with financing for $0 down and 0% interest, then enjoy up to $570 credit toward the total device cost.

Financing:
Financing allows customers on approved credit to finance phones, tablets, and smartwatches for $0 down. You’ll pay off the total financed amount through equal monthly payments over a 24-month period. There is 0% interest on financing.
Can I travel with my cell phone? Are there any additional fees for international calling, roaming, or data usage abroad?
All Rogers Infinite plans include access to Roam Like Home. Roam Like Home allows customers to travel to the US as well as internationally and continue to use their phone plan as they do in Canada for a daily flat rate. You can visit www.rogers.com/travel for full details on travel options and roaming rates.
Terms and Conditions
Offers and promotions are available for a limited time and are subject to change without notice. A Setup Service Fee of $75 per line applies to setup your device and related services. Taxes extra. Employee verification is required; Rogers reserves the right to request proof of employment status from each employee at any time. A one-time Preferred Program Enrollment Fee of $75 may apply. Existing customers with in-market Rogers consumer plans with 6 months or less tenure on their term plan switching to the plan above are not eligible to receive this discount.

Opt-In for Communications:
By providing your e-mail address and mobile number, or by contacting us via SMS or call at +1 (888) 819 1007, you agree to receive support and promotional text messages, e-mails, and telephone calls from Red Wireless, a ROGERS Authorized Dealer. You may opt out of receiving text messages at any time by replying with the word "STOP" to any text message you receive from Red Wireless. You can opt out of receiving e-mails from Red Wireless by clicking "unsubscribe" at the bottom of any e-mail you receive from us.